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Housing Benefits - Privacy Notices


Housing Benefit and Council Tax Reduction Privacy Notice

Your personal data collected about you will be used in relation to Housing Benefit and Council Tax Reductions. The purposes for which your data will be used are:

 

  • ensuring that you receive the correct amount of Housing Benefit
  • ensuring that you receive the correct amount of Local Council Tax Reduction
  • ensuring that you receive any other rebates or payments that you are entitled to
  • recovering any overpaid Housing Benefit and/or Council Tax reduction
  • assessing any Discretionary Housing Payments or Council Tax reductions that we may be able to pay to you
  • preventing and detecting fraud and error within those schemes or other areas

 

We are able to do this because legislation says we must do it and the processing is necessary for compliance with legal obligations. There are very many different regulations covering the administration of Housing Benefit and Local Council Tax Reduction. The main rules are contained in:

 

Social Security Contributions and Benefits Act 1992

Social Security Administration Act 1992

Social Security Act 1998

The Housing Benefit Regulations 2006 (as amended)

Local Government Finance Act 1992

Local Government Finance Act 2012

Council Tax Reduction Schemes (Prescribed Requirements and Default Scheme) (Wales) Regulations 2013

 

This list is not exhaustive.                         

 

Flintshire County Council may pass the information to other agencies or organisations such as the Department for Work and Pensions (D.W.P) and the HM Revenue & Customs (H.M.R.C), as allowed by the law.

Flintshire County Council may check information you have provided, or information about you that someone else has provided, with other information we hold. We may also get information about you from certain third parties, or give information to them to:

Information received from H.M.R.C and/or D.W.P that indicate a change of circumstances may result in your benefits being adjusted automatically by our system.

Flintshire County Council will retain your data for 7 years from the date your application ends or is terminated.

If you feel that Flintshire County Council has mishandled your personal data at any time you can make a complaint to the Information Commissioner's Office by visiting their website or by calling their helpline on 0303 123 1113.

For further information about how Flintshire County Council processes personal data and your rights, please see our privacy notice on our website:

http://www.flintshire.gov.uk/en/Resident/ContactUs/Privacy-Notice.aspx

Uniform Grants Privacy Notice

Flintshire County Council will use the information you give in this form, and any supporting evidence you send, to process your Uniform Grant application. This is required under the Uniform Grant policy.

This information will be held securely on our system for 2 years after your claim has been terminated.

Flintshire County Council will inform you of eligibility.

Flintshire County Council may check information you have provided, or information about you that someone else has provided, with other information we hold. We may also get information about you from certain third parties, such as Department of Work and Pensions (DWP) to:

  • make sure the information is accurate
  • prevent or detect crime
  • protect public funds

Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

The processing of your data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority. It is also necessary for compliance with a legal obligation to which the Council is subject.

If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113.

Free School Meals Privacy Notice

Flintshire County Council will use the information you give in this form, and any supporting evidence you send, to process your Free School Meals application. This is required under Free School Meals policy.

This information will be held securely on our system for 2 years after your claim has been terminated.

Flintshire County Council will only confirm eligibility with schools.

Flintshire County Council may check information you have provided, or information about you that someone else has provided, with other information we hold. We may also get information about you from certain third parties, such as Department of Work and Pensions (DWP) to:

  • make sure the information is accurate
  • prevent or detect crime
  • protect public funds

Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

The processing of your data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority. It is also necessary for compliance with a legal obligation to which the Council is subject.

If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113.

Discretionary Housing Payment Privacy Notice

Your data will be processed by Flintshire County Council as part of our public task for the specific purposes to process your application for Discretionary Housing Payments under Discretionary Financial Assistance regulations 2001.

Flintshire County Council may share your data with other agencies or organisations such as the Department for Work and Pensions (D.W.P) and the HM Revenue & Customs (H.M.R.C), as allowed by the law.

Flintshire County Council may check information you have provided, or information about you that someone else has provided, with other information we hold. We may also get information about you from certain third parties, or give information to them to:

  • make sure the information is accurate
  • prevent or detect crime
  • protect public funds

 

Information received from H.M.R.C and/or D.W.P that indicate a change of circumstances may result in your benefits being adjusted automatically by our system.  Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

Flintshire County Council will retain your data for 7 years from the date your application ends or is terminated. 

If you feel that Flintshire County Council has mishandled your personal data at any time you can make a complaint to the Information Commissioner's Office by visiting their website or by calling their helpline on 0303 123 1113.

For further information about how Flintshire County Council processes personal data and your rights

please see our privacy notice on our website - http://www.flintshire.gov.uk/en/Resident/ContactUs/Privacy-Notice.aspx

E Notification Email System Privacy Notice

Your personal data will be processed by Flintshire County Council for the specific purpose of registering your notification letters to be sent electronically to the email address confirmed by you. The processing of your personal data is necessary as part of our public task as set out in the Housing Benefit and Council Tax Reduction 2006 regulation 112.

Flintshire County Council will retain your data securely on our system until you have been successfully set up for E-Notifications. Your data will then be deleted from the system after one month.

Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

The processing of your data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority. It is also necessary for compliance with a legal obligation to which the Council is subject.

If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113.