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Digital Strategy for Council

Published: 10/02/2017

Flintshire County Council’s Cabinet will be asked to adopt a new wide-ranging digital strategy when it next meets on 14 February. The digital strategy sets out the Council’s objectives around digital technology, including economic development, education and community working – issues as wide ranging as ensuring young people have the necessary digital technology they need and lobbying for improved broadband speeds in the county. One of the biggest and far reaching aspirations is to move to a “digital first” approach of delivering services. The Council’s website is already rated as the maximum 4 stars by the nationally recognised professional body SOCITM (Society of Information Technology Management). The council wants to build on this by making more services available over the internet so that more people can access them at a time that is convenient to them rather than during traditional office hours. Flintshire County Council’s Cabinet Member for Corporate Management, Councillor Billy Mullin, said: “People expect to be able to access services when it suits them and, by providing these over the internet, the Council makes them available 24/7. Nearly 90% of adults in Britain access the internet on a daily basis and that proportion is bigger amongst the younger age groups. We recognise that for some people the internet would be a barrier to accessing the service they need and so we will continue to provide traditional means of access, such as by phone and by accessing the successful Flintshire Connects offices.”