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Safeguarding our children and vulnerable adults

Published: 21/04/2020

We all need to be looking after each other at this difficult time more than ever. It is especially important that we look after children and vulnerable adults who are currently not able to access their usual avenues of support. 

Flintshire County Council is responsible for co-ordinating child and adult protection services in the county. We are continuing to work closely with schools, North Wales Police, health agencies, doctors, health visitors, advocacy and other agencies to ensure children, families and individuals get the support they need.  

If you have concerns or suspicions about a child in Flintshire being harmed, a family needing support or an adult who is at risk, please phone: 

01352 701000 to report concerns about children; 

03000 858858 to report concerns about adults; or 

outside of regular office hours, please phone the Duty Social Worker on: 0345 0533116.

We will discuss your concerns with you and ask you for as much detail as possible. We will investigate your concerns and if necessary make a plan to protect the child or the adult.

Child Protection referrals or queries can be emailed to ChildProtectionReferral@flintshire.gov.uk. 

Adult Protection referrals or queries can be emailed to SSDuty@flintshire.gov.uk.

Please be aware that the inboxes are monitored weekdays, during office hours only.

We want to reassure you that we are all working hard to ensure our core child and adult protection processes are continuing and we are relying on professionals and public to report any concerns they may have about children, families and adults at risk. 

You can find more resources, information and advice on the Regional Safeguarding Board website: northwalessafeguardingboard.wales.