Welsh Public Library Standards
Flintshire County Council’s Organisational Change Overview and Scrutiny
Committee will be asked to comment on progress of delivery against Welsh Public
Library Standards when it meets next week.
The Library Service is currently operating a model that the Council believes
meets community needs. Recognition of this is shown with 99% of adults rating
the service good or very good (second highest score in Wales) and children
rating the service 10 out of 10 (the highest score in Wales).
However if further reductions are made due to continued austerity requirements
from the United Kingdom government then the service will not be able to meet
community needs and performance against these standards will significantly
deteriorate. The resilience of the service is at risk and this is demonstrated
as, while the service is able to achieve good performance with its current
budget against core entitlements and the quality indicators with targets,
performance across the remaining areas of the framework is mixed.
Flintshire County Council’s Cabinet Member for Education and Youth, Councillor
Ian Roberts, said:
“I am proud that the library service has made significant steps forward this
year, with planned improvements against the standards in relation to opening
hours and access to broadband.
“It is great to see the service retains its high customer satisfaction levels
being first in Wales in relation to children’s satisfaction and second in Wales
in relation to adult satisfaction. This reinforces that fact that we have got
our library model in Flintshire right and that we know this model is
sustainable against further planned reductions in budget.
“However any further budgetary impacts due to the UK’s approach to austerity
could potentially affect the resilience of this important community service.”