Social Services Annual Report
Flintshire County Council’s Cabinet will be asked to review a draft report on
the performance of Social Services and to consider if the report provides an
accurate and clear account of social care in Flintshire.
The report evaluates Social Services’ performance in providing services to
people to ensure their wellbeing. This year’s report format has been revised
following new guidelines from Welsh Government, and confirms real progress in
The Council has much to celebrate in the work being done to promote and improve
the wellbeing of people in the County, including:
1. Developing and piloting models of cooperation within our service development
and commissioning processes.
2. Embedding the progression model within Learning Disabilities.
3. Continuing to achieve the personal outcomes of the people that we support by
finding out what really matters to them.
4. Continuing to work with health and independent providers to prevent
unnecessary hospital admissions and return individuals home as soon as possible.
5. Undertaking innovative work in partnership with our residential care
providers and Helen Sanderson Associates in delivering our “A Place Called
Home, Delivering What Matters” programme.
6. Working with partners in developing an early intervention hub in Children’s
7. Children’s Services continues to performance well despite significant
increases in service demand.
8. Working closely with individuals using services, their families and staff to
consider alternative delivery models.
A key priority is the workforce and the Council supports and develops staff to
ensure that they are competent and knowledgeable in delivering the practice
required by the Social Services and Well-being (Wales) Act. A robust focus on
quality and practice has been developed and a new management structure has been
introduced in Children’s Services. The Council will continue to support
independent providers with recruitment and business sustainability.
Councillor Christine Jones, Cabinet Member for Social Services said:
“The Council’s overall assessment is that Social Services continues to drive
forward service improvement, ensuring we have an effective range of good
quality services that support and protect vulnerable people. With people at
the heart of our service we are committed to giving residents the best care
possible that meets the needs of anyone across the county who might need to use