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Rebate Scam

Published: 10/11/2014

Flintshire County Council Trading Standards team has received reports of a number of phone calls to Flintshire residents, claiming to be from Flintshire County Council and informing residents that they are due a rebate. One resident was informed that their property had been re-banded and they were due a refund. This is a type of Phishing scam aiming to get bank details and Flintshire County Council wants to make it clear – you would not be contacted by telephone if you are due a rebate, or refund. The Council would write to residents or the amount would automatically be refunded from any bank details the Council already has on record. Flintshire Trading Standards would like to remind residents not to pass on any personal or bank details to any telephone cold caller without thoroughly checking the authenticity of the caller. Use a telephone number obtained from a trusted source – not from a number provided by the cold caller. Councillor Kevin Jones, Cabinet Member for Waste Strategy, Public Protection and Leisure said: “I’d urge all residents to be on the look out for this and other types of scams and criminal activities as we approach the festive season. If you’re unsure of something please don’t give out any details and report any incidents to the relevant organisations or call Trading Standards.” Please report any incidents to Consumer Advice on 03454 04 05 06.