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Business advice - Trading Standards

This is a free service where trained officers will provide advice and guidance to all Flintshire traders to help them comply with the legislation we enforce.  Business advice is not given in relation to civil disputes between businesses.


  • aim to ensure a safe and fair trading environment for consumers and businesses alike
  • enforce the law and regulations that govern goods and services which we all buy, hire or sell.
  • promote fair, safe and honest trading practices in Flintshire.
  • have a statutory duty to enforce a wide range of consumer laws and provide help and advice to businesses and consumers.
  • enforce consumer protection legislation covering unsafe goods, product descriptions, short weight etc and have powers to ensure compliance with the law.

Please view the Trading Standards - Business Charter for further information. This charter explains the Trading Standards Service which is available to Flintshire businesses.

Business advice leaflets

For a range of online business advice leaflets please visit the following website:

Contact us

Consumer advice telephone: Welsh 0808 223 1144, English 0808 223 1133

Business advice telephone: 01352 703181(We only give business advice on matters between a business and a consumer, we do not give advice on matters that are business to business)


Write to:
Flintshire County Council Trading Standards Service,
Planning, Economy and Environment Directorate,
County Hall,

Ty Dewi Sant,
St. David’s Park,

Our Office hours are 8:30 to 17:00 Monday to Friday